Captain Awesome’s Summer Swim Programme (“Programme”) provides comprehensive learn to swim lessons during specific periods over the summer months, excluding public holidays. Each programme is charged for in accordance with our prices which may vary. Please contact us for further information on prices and for swim programme timetables.
Booking confirmation is made by email with firstname.lastname@example.org. Once a booking payment has been received, it is taken as a confirmed ongoing booking. We reserve the right to change lesson times and teachers.
Fees, Refunds and Credits
Fees for our Summer Swim programmes are to be paid in full in advance by bank transfer as outlined in our booking email.
Lessons do not occur on Public Holidays and are not charged for.
Fees are non-refundable, however we are able to credit the swimmers account at the discretion of the Director under exceptional circumstances and on a case by case basis. Credits are not provided for missed lessons.
Where a child misses a lesson, a makeup lesson may be available, however this is not guaranteed. Makeup lessons will only be provided if there are spaces available in the appropriate class.
Make-up lessons are only available during that Programme and do not rollover into another Programme or Term.
Outdoor lessons will occur in all weather, unless we deem it unsafe to operate.
Sunscreen: If your child is swimming in the outdoor pool, please make sure your child has sufficient waterproof sunscreen. We recommend factor 50 and above.
At enrolment the student (or their parent/caregiver) is required to notify us of any medical conditions or disabilities the student has so we can provide the best tuition to each student.
No smoking, vaping or alcohol is permitted in the pool and/or changing areas.
All government safety requirements concerning the management and prevention of COVID-19 will be followed. Persons enrolled will be kept up-to-date on what those requirements mean for our lessons. All persons enrolled, and any parents/guardians/spectators, will be required to follow these procedures. Our teaching staff will be fully vaccinated for COVID-19.
Should we have to close due to government requirements for COVID-19, we will either postpone the lessons or refund missed lessons. This will be at our discretion.
We require all visitors to sign in using the COVID-19 Tracer App or be recorded on our register. This includes our staff, contractors, customers and any visitors to out mobile pools.
Captain Awesome’s Summer Swim Schools does not, and will not, take photos of any students without written permission from the swimmers legal guardian.
Photos, not videos may only be taken by parents/caregivers with the prior consent of the Pool Coordinator. If permission is given, you must not take photos of anyone other than your own children.
Property and Liability
We are not responsible for any personal property that is damaged, lost or stolen while in or around our mobile pools.
You are liable for any and all unreasonable damages you and/or your child cause to the equipment or physical infrastructure at our pool and may be required to reimburse us for such damages.
We may use any information that you directly or indirectly transmit to us to help ensure that we provide you with quality service, and to enable us to keep you informed and up to date with reports, newsletters and details of service changes. If you do not want to receive this information, please let us know by emailing us.
All personal information you supply to us will be treated in accordance with the Privacy Act 2020. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of Captain Awesome’s World without your consent.
All students must wear suitable swimming attire (e.g. swim nappies, swim costumes and rash tops) for all swimming lessons. No underwear or other clothing are to be worn in the swimming pool.
Goggles, Caps and Ear plugs are permitted and encouraged. These are available at our online shop.
Fins are required for all Squad Level swimmers.
Swim Nappies: Under 3 years old they must wear a swimming nappy. Children wearing a normal nappy will not be able to enter the pool. Swimming nappies are available from our online for delivery at the preschool https://captainawesome.co.nz/shop/
Safety of children/swimmers at our Summer Swim School is of primary concern. To reduce the risk of accidents, safety measures are in place at our facility. However, it is the parent’s or caregiver’s responsibility to ensure the children’s safety at all times while on our premises when not under our direct supervision. Any abuse to this rule may result in you being asked to leave the facility.
Captain Awesome’s Mobile Swim School reserves the right to collect personal information from you for the purposes of enrolment. This information will be used to assist us in providing swim school services and for any other purpose you may authorise. Captain Awesome’s Mobile Swim Schools undertakes to maintain your privacy in accordance with the Privacy Act 2020 and any subsequent amendments or variations thereof.
Private Swimming Lessons
Maximum number of students in class is limited to two. Missed lessons due to unforeseeable reasons such as injuries/ illness will not be eligible for a refund. Subject to availability we may offer make-up lessons into one of our scheduled group lessons as a replacement.
If for any reason you are unhappy with our services, please let us know and we will endeavour to fix it.
Termination of Lesson
Captain Awesome’s Mobile Swim Schools may terminate a student’s lessons, if (1) payment or is not made, (2) the caregiver, swimmer or preschool violates any part of these Terms and Conditions, or (3) the swimmers conduct is improper and/or harmful to the best interests of Captain Awesome’s Mobile Swim Schools or its other students. No refund or credit will be provided.
Acceptance of Terms and Conditions
Captain Awesome’s Mobile Swim Schools reserves the right to change these Terms and Conditions without prior written notice at any time, at the discretion of Captain Awesome’s World.
By enrolling into Captain Awesome’s programme you are acknowledging your acceptance to these Terms and Conditions.