Terms and Conditions

Please select the Terms & Conditions of your desired Captain Awesome's Programme below
Captain Awesome's Fish Out Of Water - Terms & Conditions

Services

Captain Awesome’s Fish out Of Water Programme (“Programme”) provides comprehensive mindfulness and wellness lessons. Each programme is charged for in accordance with our prices which are located in our shop https://captainawesome.co.nz/shop/

Intellectual Property 

Awesome Trading Solutions Ltd, trading as Captain Awesome’s Fish out Of Water, owns and has exclusive right to use all intellectual property rights including but not limited to Costumes, Webinars, Scripts, Logos, Names, Trademarks, Websites products and company branding as between you and us.

Programming of Lessons

Each Programme is offered in 10-week blocks, with a different learning topic made available to you each week. At the end of each  10-week period, you will have the option of renewing your subscription for a further 10-week period or opting out of the Programme. 

Booking Confirmation

You booking confirmation is confirmed once payment has been made via our online shop and received by us https://captainawesome.co.nz/product/fish-out-of-water-volume-1-x-10-lessons/

Non-participation/Withdrawal from Programme

Should you choose not to participate in the Programme once payment has been made, no refund or credit will be offered.  

Personal Information

Captain Awesome’s Fish out Of Water may use any information that you directly or indirectly transmit to us to help ensure that we provide you with quality service, and to enable us to keep you informed and up to date with reports, newsletters and details of service changes. If you do not want to receive this information, please let us know by emailing us at info@captainawesome.co.nz 

All personal information you supply to us will be treated in accordance with the Privacy Act 2020. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of Captain Awesome’s World without your consent.

Parental Supervision

Safety of children during our webinars is of primary concern to us. To reduce the risk of accidents we remind parent’s and or caregiver’s of their responsibility to ensure children are safe at all times.

 

Captain Awesome's Summer Swim Schools - Terms & Conditions

Services

Captain Awesome’s Summer Swim Programme (“Programme”) provides comprehensive learn to swim lessons during specific periods over the summer months, excluding public holidays.  Each programme is charged for in accordance with our prices which may vary. Please contact us for further information on prices and for swim programme timetables.

Booking Confirmation

Booking confirmation is made by email with info@captainawesome.co.nz.   Once a booking payment has been received, it is taken as a confirmed ongoing booking.   We reserve the right to change lesson times and teachers.  

Fees, Refunds and Credits

Fees for our Summer Swim programmes are to be paid in full in advance by bank transfer as outlined in our booking email.

Lessons do not occur on Public Holidays and are not charged for.

Fees are non-refundable, however we are able to credit the swimmers account at the discretion of the Director under exceptional circumstances and on a case by case basis. Credits are not provided for missed lessons. 

Missed Lessons

Where a child misses a lesson, a makeup lesson may be available, however this is not guaranteed. Makeup lessons will only be provided if there are spaces available in the appropriate class.

Make-up lessons are only available during that Programme and do not rollover into another Programme or Term.

Safety 

Outdoor lessons will occur in all weather, unless we deem it unsafe to operate.

Sunscreen: If your child is swimming in the outdoor pool, please make sure your child has sufficient waterproof sunscreen. We recommend factor 50 and above. 

At enrolment the student (or their parent/caregiver) is required to notify us of any medical conditions or disabilities the student has so we can provide the best tuition to each student.

No smoking, vaping or alcohol is permitted in the pool and/or changing areas.

All government safety requirements concerning the management and prevention of COVID-19 will be followed. Persons enrolled will be kept up-to-date on what those requirements mean for our lessons.  All persons enrolled, and any parents/guardians/spectators, will be required to follow these procedures. Our teaching staff will be fully vaccinated for COVID-19.

Should we have to close due to government requirements for COVID-19, we will either postpone the lessons or refund missed lessons. This will be at our discretion.

We require all visitors to sign in using the COVID-19 Tracer App or be recorded on our register. This includes our staff, contractors, customers and any visitors to out mobile pools. 

Photography 

Captain Awesome’s Summer Swim Schools does not, and will not, take photos of any students without written permission from the swimmers legal guardian. 

Photos, not videos may only be taken by parents/caregivers with the prior consent of the Pool Coordinator. If permission is given, you must not take photos of anyone other than your own children.

Property and Liability

We are not responsible for any personal property that is damaged, lost or stolen while in or around our mobile pools.

You are liable for any and all unreasonable damages you and/or your child cause to the equipment or physical infrastructure at our pool and may be required to reimburse us for such damages.

Personal Information

We may use any information that you directly or indirectly transmit to us to help ensure that we provide you with quality service, and to enable us to keep you informed and up to date with reports, newsletters and details of service changes. If you do not want to receive this information, please let us know by emailing us.

All personal information you supply to us will be treated in accordance with the Privacy Act 2020. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of Captain Awesome’s World without your consent.

Required Swimwear

All students must wear suitable swimming attire (e.g. swim nappies, swim costumes and rash tops) for all swimming lessons. No underwear or other clothing are to be worn in the swimming pool.

Goggles, Caps and Ear plugs are permitted and encouraged.  These are available at our online shop. 

Fins are required for all Squad Level swimmers.

Swim Nappies: Under 3 years old they must wear a swimming nappy.  Children wearing a normal nappy will not be able to enter the pool. Swimming nappies are available from our online for delivery at the preschool https://captainawesome.co.nz/shop/

Parental Supervision

Safety of children/swimmers at our Summer Swim School is of primary concern. To reduce the risk of accidents, safety measures are in place at our facility. However, it is the parent’s or caregiver’s responsibility to ensure the children’s safety at all times while on our premises when not under our direct supervision. Any abuse to this rule may result in you being asked to leave the facility.

Privacy Policy

Captain Awesome’s Mobile Swim School reserves the right to collect personal information from you for the purposes of enrolment. This information will be used to assist us in providing swim school services and for any other purpose you may authorise. Captain Awesome’s Mobile Swim Schools undertakes to maintain your privacy in accordance with the Privacy Act 2020 and any subsequent amendments or variations thereof.

Private Swimming Lessons

Maximum number of students in class is limited to two. Missed lessons due to unforeseeable reasons such as injuries/ illness will not be eligible for a refund. Subject to availability we may offer make-up lessons into one of our scheduled group lessons as a replacement.

Customer Satisfaction

If for any reason you are unhappy with our services, please let us know and we will endeavour to fix it.

Termination of Lesson

Captain Awesome’s Mobile Swim Schools may terminate a student’s lessons, if (1) payment or is not made, (2) the caregiver, swimmer or preschool violates any part of these Terms and Conditions, or (3) the swimmers conduct is improper and/or harmful to the best interests of Captain Awesome’s Mobile Swim Schools or its other students. No refund or credit will be provided.

Acceptance of  Terms and Conditions

Captain Awesome’s Mobile Swim Schools reserves the right to change these Terms and Conditions without prior written notice at any time, at the discretion of Captain Awesome’s World.

By enrolling into Captain Awesome’s programme you are acknowledging your acceptance to these Terms and Conditions.

Captain Awesome's Wellness Warriors - Terms & Conditions

Services 

Captain Awesome’s Wellness Warriors Programme (“Programme”) provides comprehensive mindfulness and wellness lessons. Each Programme is charged for in accordance with our prices which are located in our shop https://captainawesome.co.nz/product/wellness-warriors-volume-1-x-10-lessons/ 

Intellectual Property  

Awesome Trading Solutions Ltd, trading as Captain Awesome’s Wellness Warriors, owns and has exclusive right to use all intellectual property rights including but not limited to Costumes, Webinars, Scripts, Logos, Names, Trademarks, Websites products and company branding as between you and us.
 

Programming of Lessons 

Each Programme is offered in 10-week blocks, with a different learning topic made available to you each week. At the end of each  10week period, you will have the option of renewing your subscription for a further 10week period or opting out of the Programme.  

Booking Confirmation 

You booking confirmation is confirmed once payment has been made via our online shop and received by us. https://captainawesome.co.nz/product/wellness-warriors-volume-1-x-10-lessons/ 

Notice of Withdrawal 

Should you choose not to participate in the Programme once payment has been madeno refund or credit will be offered.   

Personal Information 

Captain Awesome’s Wellness Warriors may use any information that you directly or indirectly transmit to us to help ensure that we provide you with quality service, and to enable us to keep you informed and up to date with reports, newsletters and details of service changes. If you do not want to receive this information, please let us know by emailing us at info@captainawesome.co.nz  

All personal information you supply to us will be treated in accordance with the Privacy Act 2020. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of Captain Awesome’s World without your consent. 

Parental Supervision 

Safety of children during our webinars is of primary concern to us. To reduce the risk of accidents we remind parent’s and or caregiver’s of their responsibility to ensure children are safe at all times. 

Customer Satisfaction 

If for any reason you are unhappy with our services, please let us know and we will endeavour to fix it.  

Acceptance of Terms and Conditions 

Captain Awesome’s Wellness Warriors reserves the right to change these Terms and Conditions without prior written notice at any time, at the discretion of Captain Awesome’s World. 

By enrolling into Captain Awesome’s Wellness Warriors Programme you are acknowledging your acceptance to these Terms and Conditions. 

Captain Awesome's Mobile Swim Schools - Terms & Conditions

Services 

Captain Awesome’s Mobile Swim Schools Programme (“Programme”) provides comprehensive learn to swim lessons during the school term. Each Programme is charged for in accordance with our prices which may vary from preschool to preschool. This is due to overheads from one area to another. Please contact us for further information on prices and for swim programme timetables. 

Fees, Refunds and Credits 

Swimmers need to pay their swimming fees for in full to their preschool in advance of the lessons. Payment is then made to us from the preschools for the swimming lessons. 

The length of each Programme varies in line with the current primary school term. Swimmer’s who enrol once the Programme has commenced will only be invoiced for the remaining lessons.  

Lessons do not occur on Public Holidays and are not charged for. 

Fees are non-refundable, however we are able to credit the swimmers account at the discretion of the Director under exceptional circumstances and on a case by case basis. Credits are not provided for missed lessons. 

Missed Lessons 

Where a child misses a lesson, a makeup lesson may be available, however this is not guaranteed. Makeup lessons will only be provided if there are spaces available in the appropriate class. 

Make-up lessons are only available during that Programme and do not rollover into another Programme or Term. 

Customer Satisfaction 

If for any reason you are unhappy with our services, please let us know and we will endeavour to fix it. 

Safety  

At enrolment the student (or their parent/caregiver) is required to notify us of any medical conditions or disabilities the student has so we can provide the best tuition to each student. 

No smoking, vaping or alcohol is permitted in the pool and/or changing areas. 

We require all visitors over the age of 12 to be fully vaccinated for Covid-19. This includes our staff, contractors, customers and any visitors to our sites. If you are asked for proof of your Vaccination confirmation, you must provide it or your admission will be denied. 
 

We require all visitors to sign in using the Covid Tracer App or be recorded on our register. This includes our staff, contractors, customers and any visitors to out mobile pools. 

Required Swimwear 

All students must wear suitable swimming attire (e.g. swim nappies, swim costumes and rash tops) for all swimming lessons. No underwear or other clothing are to be worn in the swimming pool. 

Goggles, Caps and Ear plugs are permitted and encouraged.  These are available at our online shop. 

Swim Nappies: Under 3 years old they must wear a swimming nappy.  Children wearing a normal nappy will not be able to enter the pool. Swimming nappies are available from our online for delivery at the preschool https://captainawesome.co.nz/shop/ 

Photography and Security Cameras  

Captain Awesome’s Mobile Swim Schools does not, and will not, take photos of any students without written permission from the swimmers legal guardian.   

A security camera does record all lessons for child and teacher safety. This recorded information is held, stored and destroyed in line with relevant legislation, and is only to be viewed by the relevant Preschool Manager and/or our Director and/or the Police should a security need arise.   

Photos, not videos, may only be taken by parents/caregivers with the prior consent of the Swim Teacher/Mobile Pool Coordinator. If permission is given, you must not take photos of any child other than your own. 

Property and Liability 

We are not responsible for any personal property that is damaged, lost or stolen while in or around our mobile pools. 

You are liable for any and all unreasonable damages you and/or your child cause to the equipment or physical infrastructure at our pool and may be required to reimburse us for such damages. 

Personal Information 

We may use any information that you directly or indirectly transmit to us to help ensure that we provide you with quality service, and to enable us to keep you informed and up to date with reports, newsletters and details of service changes. If you do not want to receive this information, please let us know by emailing us. 

All personal information you supply to us will be treated in accordance with the Privacy Act 2020. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of Captain Awesome’s World without your consent. 

Termination of Lesson 

Captain Awesome’s Mobile Swim Schools may terminate a student’s lessons, if (1) payment or is not made, (2) the caregiver, swimmer or preschool violates any part of these Terms and Conditions, or (3) the swimmers conduct is improper and/or harmful to the best interests of Captain Awesome’s Mobile Swim Schools or its other students. No refund or credit will be provided.